The absence of solid documentation is the single most common mistake employers make when handling employee performance, behaviour, and discipline issues. Not properly documenting, or not documenting at all, can hurt employers in several ways. Documentation can make or break a manager’s ability to discipline, terminate, fairly promote, reward, and recognize employees. Additionally, solid documentation will become an employer’s best friend when an employee brings discrimination or other employment-related claims against the organization.
Possessing a solid understanding of the do’s and don’ts of documenting employee performance, discipline, and behaviour is an essential tool for managers and supervisors because they need to make a serious effort to effectively record all events in the employment history of their employees – both positive and negative.
Session Highlights:
The role documentation plays in investigations & lawsuits
If it isn’t documented, it didn’t happen!
Errors & pitfalls to be aware of when documenting employee performance & behaviour
Steps to follow when analyzing discipline problems
How to handle employee disagreement with disciplinary and/or performance write-ups
What, When, How, and Why to document
Analyzing discipline problems
Types of documentation
Documentation examples: The good, bad, and the ugly!
Creating bulletproof documentation
Best practices & guidelines when documenting employee performance
Avoid these documentation errors
Subjective vs. Objective terminology
Tactics for providing effective feedback
Handling employee rebuttals to feedback
Pitfalls to avoid when assessing performance
Documentation retention
Documentation’s role in investigations & lawsuits
Why You Should Attend:
Attendance at this presentation will enable participants to create effective, bulletproof documentation, recognize the pitfalls to avoid when documenting, and understand documentation’s role in investigations and lawsuits.
Who Should Attend?
Speaker
Diane L. Dee, President of Advantage HR Consulting, LLC has over 25 years of experience in the Human Resources arena. Diane’s background includes experience in Human Resources consulting and administration in corporate, government, consulting and pro bono environments. Diane founded Advantage HR Consulting, LLC in early 2016.
Under Diane’s leadership, Advantage HR provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area. Additionally, Diane conducts webinars on a wide-variety of HR topics for various compliance training firms across the country.
Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.
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